We offer a hassle-free return and exchange policy within 2 days of receiving your order. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return or exchange or call us at +91 7042306142.

To know in detail follow this link -
https://mrjewels.in/policies/refund-policy

No, you don’t need to send the order back yourself. If you wish to return or exchange an item, simply inform us within 2 days of receiving your order, and our representative will come to collect it from you. Please ensure that the item is in its original condition and packaging.

For orders placed outside India, you will need to ship the item back to the origin address.

Unfortunately, we do not provide open delivery at this time. To ensure the integrity and quality of our products, all packages are securely sealed before shipping. If you encounter any issues with your order, please contact our customer service team for assistance or call us at +917042306142.

We understand that shopping online can sometimes feel uncertain — but at MR Jewels, your trust and satisfaction are our highest priorities. Here's why you can feel completely secure with us:

• Don’t just take our word for it — check our verified customer reviews on Trustpilot.
• MR Jewels is a registered and reputable business, known for quality craftsmanship and reliable service.
• Your data is protected with industry-leading encryption and secure payment gateways.
• We offer transparent return, exchange, and refund policies designed to keep your experience hassle-free. For assistance, call us anytime at +91 70423 06142.
• Whether it’s a quick question or a detailed concern, our team is just a call, email, or message away.

Your peace of mind matters to us — we’re here to make your jewelry journey as beautiful as our designs.